In-Office Administrative Specialist II: Eligibility Support

State of South Carolina

South Carolina

On-site

USD 32,000 - 42,000

Full time

3 days ago

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Job summary

State of South Carolina is seeking an Administrative Specialist II to support eligibility staff in Dorchester (Summerville) in an in-office role. You will assist clients, screen applications, resolve issues, and help improve case processing using OnBase with proper indexing.

The position requires a high school diploma or equivalent, punctuality, and exemplary customer service. Applicants should be comfortable handling mail, scheduling, supplies, and routine administrative duties while complying

Qualifications

Knowledge of laws, regulations and policies relevant to the agency of employment.
Must be able to perform routine administrative duties.
Exercises discretion in applying policies and procedures.
Adheres to all agency policies, HIPAA Medicaid Confidentiality rules.

Responsibilities

Assists clients in person or via telephone, screens applications, answers questions and resolves problems.
Provides administrative assistance to eligibility staff to improve efficiency in case processing.
Reviews incoming applications and scans files into OnBase with correct indexing and county information.
Receives, directs, or prints faxes into OnBase; delivers mail between offices as directed.
Maintains inventory of supplies and prepares reports and filing systems.