Impactful In-Office Eligibility Admin Specialist II

State-of-South-Carolina; South Carolina; On-site; USD 36,000 - 48,000; Full time

Job summary

The South Carolina Department of Health and Human Services is seeking an Administrative Specialist II for the Localized Eligibility Processing (LEP) in Dorchester (Summerville) County. This in-office position provides administrative support to eligibility staff, screens applications, and resolves problems to improve case processing efficiency.

Responsibilities include assisting clients in person or by phone, scanning documents into OnBase with correct indexing, maintaining filing systems, and

Qualifications

• Requires a high school diploma or equivalent.
• Experience in administrative support and customer service preferred.
• Knowledge of HIPAA and confidentiality rules is essential.

Responsibilities

• Assist eligibility staff and clients in person or by phone.
• Review incoming applications for completeness and route to appropriate staff.
• Scan documents into OnBase with proper indexing and county information.
• Handle mail, supplies, and routine administrative tasks.
• Support emergency preparedness duties and attend trainings as required.

Skills

Administrative support

Customer service

HIPAA compliance

Education

High school diploma

Tools

OnBase

Job description

The South Carolina Department of Health and Human Services is seeking an Administrative Specialist II for the Localized Eligibility Processing (LEP) in Dorchester (Summerville) County. This in-office position provides administrative support to eligibility staff, screens applications, and resolves problems to improve case processing efficiency.

Responsibilities include assisting clients in person or by phone, scanning documents into OnBase with correct indexing, maintaining filing systems, and