In-House IT Help Desk Pro: Windows, Mac & 365 Support

The Aero ALL-GAS Company; Hartford (CT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Company tools provided

Job summary

The Aero ALL-GAS Company in Hartford, Connecticut is seeking an IT Help Desk Professional responsible for managing various technologies within the organization to ensure uninterrupted workflow. You will handle everything from network management to general IT support, requiring a high school diploma and proficiency in Microsoft and Apple products.

Benefits include competitive wages based on experience, medical, dental, and vision insurance, and paid time off. Join a family-owned company with a commitment to exceptional service and safety standards.

Qualifications

• Must be proficient in Microsoft Office, Windows, Apple products, and MAC.
• Excellent analytical, organizational, verbal, and oral communication skills combined with patience.
• Ability to efficiently learn and utilize new software applications.
• Basic use of tools and knowledge of IT hardware.

Responsibilities

• Manage network installation and management.
• Troubleshoot and maintain printers.
• Install MDM.
• Manage Crowdstrike EDR.
• Handle business phone management and onboarding.
• Oversee internet management.
• Administer Microsoft and Microsoft 365 Suite.
• Use Apple Business Manager.
• Provide general IT support.
• Communicate with IT vendors.

Skills

Microsoft Office

Windows

Apple products

MAC

Analytical skills

Organizational skills

Communication skills

Education

High school diploma or equivalent

Tools

IT hardware

Job description

The Aero ALL-GAS Company in Hartford, Connecticut is seeking an IT Help Desk Professional responsible for managing various technologies within the organization to ensure uninterrupted workflow. You will handle everything from network management to general IT support, requiring a high school diploma and proficiency in Microsoft and Apple products.

Benefits include competitive wages based on experience, medical, dental, and vision insurance, and paid time off. Join a family-owned company with a commitment to exceptional service and safety standards.