Helpdesk Technician A+ | Windows & Mac Support Pro

360 IT Professionals Inc.; Golden (CO); On-site; USD 42,000 - 54,000; Full time

Job summary

360 IT Professionals is seeking a Helpdesk Support specialist to join our team in Golden, CO. This full-time position focuses on end-user support, hardware and software troubleshooting, and incident management.

Ideal candidates will hold an A+ certification and have hands-on experience with Active Directory, Mac OS, and Windows environments. In-person interviews are encouraged, with possible remote options depending on the interview stage.

Qualifications

• A+ certification and experience in IT helpdesk support.
• Experience with Active Directory user management.
• Proficiency with Mac OS and Windows platforms (Windows 7/10 and newer).
• Ability to troubleshoot hardware and software issues.

Responsibilities

• Respond to helpdesk tickets and provide on-site support in Golden, CO.
• Install, configure, and troubleshoot hardware and software across user devices.
• Assist with user account management, password resets, and permissions.

Skills

A+

Active Directory

Mac OS

Windows 10

Windows 9x/2000/XP/NT/Vista/7

Job description

• Full-time

Company Description

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.

Job Description

We are looking to fill a position for Helpdesk Support in Golden CO

Qualifications

• A+
• Active Directory
• Mac OS
• Windows 10
• Windows 9x/2000/XP/NT/Vista/7

Additional Information

In person interview is acceptable.

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