Onsite Help Desk Engineer — Windows, AD & M365 Expert

RightClick; Connecticut; On-site; USD 50,000 - 70,000; Full time

Job summary

A leading staffing agency in Connecticut is seeking a motivated Help Desk Engineer to provide technical support and ensure seamless technology operations. This onsite role involves troubleshooting hardware and software issues, managing user accounts, and collaborating with IT team members. The ideal candidate has a Bachelor's degree in IT and experience with Windows and Active Directory. This full-time position offers an opportunity to grow in a dynamic environment.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field.
• Experience supporting Windows, Active Directory, and Microsoft 365.
• Strong communication and problem-solving skills.

Responsibilities

• Provide Tier 1 and Tier 2 support for end users via phone, email, and in person.
• Troubleshoot hardware, software, and network-related issues.
• Manage user accounts and permissions using Active Directory.

Skills

Technical support

Problem-solving

Communication

Multitasking

Education

Bachelor's degree in Information Technology or related field

Tools

Active Directory

Windows

Microsoft 365

Job description

A leading staffing agency in Connecticut is seeking a motivated Help Desk Engineer to provide technical support and ensure seamless technology operations. This onsite role involves troubleshooting hardware and software issues, managing user accounts, and collaborating with IT team members. The ideal candidate has a Bachelor's degree in IT and experience with Windows and Active Directory. This full-time position offers an opportunity to grow in a dynamic environment.