IT Help Desk Professional

The Aero ALL-GAS Company; Hartford (CT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Company tools provided

Job summary

The Aero ALL-GAS Company in Hartford, Connecticut is seeking an IT Help Desk Professional responsible for managing various technologies within the organization to ensure uninterrupted workflow. You will handle everything from network management to general IT support, requiring a high school diploma and proficiency in Microsoft and Apple products.

Benefits include competitive wages based on experience, medical, dental, and vision insurance, and paid time off. Join a family-owned company with a commitment to exceptional service and safety standards.

Qualifications

• Must be proficient in Microsoft Office, Windows, Apple products, and MAC.
• Excellent analytical, organizational, verbal, and oral communication skills combined with patience.
• Ability to efficiently learn and utilize new software applications.
• Basic use of tools and knowledge of IT hardware.

Responsibilities

• Manage network installation and management.
• Troubleshoot and maintain printers.
• Install MDM.
• Manage Crowdstrike EDR.
• Handle business phone management and onboarding.
• Oversee internet management.
• Administer Microsoft and Microsoft 365 Suite.
• Use Apple Business Manager.
• Provide general IT support.
• Communicate with IT vendors.

Skills

Microsoft Office

Windows

Apple products

MAC

Analytical skills

Organizational skills

Communication skills

Education

High school diploma or equivalent

Tools

IT hardware

Job description

As an “In House” IT operative working with office personnel, delivery drivers, and service technicians with technical questions/problems, it will be your responsibility to manage a variety of the company’s technology to maintain uninterrupted workflow throughout the organization.

Responsibilities

• Network installation and management
• Printer troubleshooting and maintenance
• MDM installation
• Crowdstrike EDR management
• Business phone management and onboarding
• Internet management
• Microsoft Administration and Microsoft 365 Suite
• Apple Business Manager
• Proprietary sites/applications
• General IT support
• Communication with IT vendors

Qualifications

• High school diploma or equivalent.
• Must be proficient in Microsoft Office, Windows, Apple products, and MAC.
• Excellent analytical, organizational, verbal, and oral communication skills combined with patience.
• Ability to efficiently learn and utilize new software applications.
• Basic use of tools and knowledge of IT hardware.

Benefits

• Competitive wage based on experience with performance-based increases.
• Medical, dental, and vision insurance.
• Paid time off and holidays.
• Company tools provided.

About Us

The ALL-GAS and Equipment Company is a leading supplier serving residential, commercial, and industrial customers across Connecticut. Family owned and operated for 85 years; we are committed to delivering exceptional service and maintaining high safety standards. We are looking for a dedicated IT Help Desk Professional to join us.

Ready to Join Us? Click "Apply for This Job"

ALL-GAS Company is proud to be an equal opportunity employer. We value diversity and are committed to creating a welcoming, inclusive workplace for everyone.