In-Home Tech Install & Setup Pro

Best Buy; Anchorage (AK); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Well-being support

Job summary

Best Buy is seeking an In-Home Installation Technician to deliver, install, integrate, and troubleshoot home tech products such as home theater, computing, smart home, and networking solutions in customers’ homes.

You will advise customers, fulfill on lifestyle recommendations, and coordinate with Geek Squad Agents and partners to meet Best Buy’s service objectives and yearly initiatives.

Qualifications

• Must be at least 21 years old.
• Must have current, valid driver’s license and maintain a driving record meeting Best Buy safety standards.
• Ability to acquire and maintain any required state or local licensing within 90 days of hire.
• Ability to lift up to 75 pounds solo and up to 150 pounds as part of a two-person team.
• Ability to lift up to 250 pounds with assistive tools when needed.
• 6 months of consumer electronics delivery, installation, integration and troubleshooting experience.
• 6 months of customer service experience.

Responsibilities

• Provide a seamless customer experience by advising on lifestyle recommendations and fulfilling product/service needs.
• Perform delivery, installation, integration, networking and troubleshooting of consumer electronics devices.
• Lead two-person jobs and perform tasks independently when required.
• Manage inventory and vehicle maintenance, handle paperwork and payments, and follow safety guidelines.

Skills

Customer service

Delivery experience

Installation experience

Job description

Best Buy is seeking an In-Home Installation Technician to deliver, install, integrate, and troubleshoot home tech products such as home theater, computing, smart home, and networking solutions in customers’ homes.

You will advise customers, fulfill on lifestyle recommendations, and coordinate with Geek Squad Agents and partners to meet Best Buy’s service objectives and yearly initiatives.