Home Tech Install & Smart Home Pro

Best Buy; Bangor (ME); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Well-being support

Job summary

Best Buy’s In-Home Installation Technician role delivers, installs, integrates, and troubleshoots home theater, computing, smart home, and networking products in customers’ homes. You will advise on lifestyle solutions and partner with Geek Squad Agents and other teams to meet the company’s yearly initiatives.

You will lead two-person jobs, manage inventory and paperwork, and maintain safety standards while delivering a seamless customer experience and high-quality results.

Qualifications

• Must be at least 21 years old.
• Must have current, valid driver’s license and maintain a driving record which meets Best Buy safety standards.
• Ability to acquire and maintain any state or local licensing, as required to perform job effectively within 90 days of hire.
• Ability to lift weight up to 75 pounds with or without reasonable accommodation and up to 150 pounds as part of a team with or without reasonable accommodation
• Ability to lift weight up to 250 pounds as part of a team with the support tools such as harnesses or lifts
• 6 months of consumer electronics delivery, installation, integration and troubleshooting experience
• 6 months of customer service experience

Responsibilities

• Provide a seamless customer experience by advising and fulfilling on lifestyle recommendations regarding products and services
• Provide a variety of fulfillment duties including delivery, installation, integration, networking and troubleshooting consumer electronics devices
• Take the lead on two-person jobs and perform other work alone
• Manage inventory and vehicle maintenance, process paperwork and payment, provide feedback and training opportunities, and follow safety guidelines

Skills

Customer service

Driver's license

Lifting capability

Communication

Problem solving

Job description

Best Buy’s In-Home Installation Technician role delivers, installs, integrates, and troubleshoots home theater, computing, smart home, and networking products in customers’ homes. You will advise on lifestyle solutions and partner with Geek Squad Agents and other teams to meet the company’s yearly initiatives.

You will lead two-person jobs, manage inventory and paperwork, and maintain safety standards while delivering a seamless customer experience and high-quality results.