Smart Home & AV Installation Technician

Best Buy; Overland Park (KS); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Great employee discount

Financial savings and retirement tools

Support for well-being

Job summary

Best Buy is seeking an In-Home Installation Technician to deliver, install, integrate, and troubleshoot home tech products in customers' homes. You will identify optimal solutions through conversations, partnering with other Geek Squad Agents, service partners, and store teams to drive performance aligned with Best Buy's strategy.

You will lead two-person installations, handle fulfillment duties, manage inventory, and adhere to safety standards while delivering excellent customer experiences.

Qualifications

• Minimum 6 months of consumer electronics delivery, installation, integration and troubleshooting experience.
• Minimum 6 months of customer service experience.

Responsibilities

• Provide a seamless customer experience by advising and fulfilling on lifestyle recommendations regarding products and services.
• Delivery, installation, integration, networking and troubleshooting consumer electronics devices.
• Lead two-person jobs and perform other work alone.
• Manage inventory and vehicle maintenance, process paperwork and payment, follow safety guidelines.

Skills

Customer service

Problem solving

Communication

Driver's license

Job description

Best Buy is seeking an In-Home Installation Technician to deliver, install, integrate, and troubleshoot home tech products in customers' homes. You will identify optimal solutions through conversations, partnering with other Geek Squad Agents, service partners, and store teams to drive performance aligned with Best Buy's strategy.

You will lead two-person installations, handle fulfillment duties, manage inventory, and adhere to safety standards while delivering excellent customer experiences.