In-Home Smart Security Consultant

ADT

Columbia (SC)

On-site

USD 70,000 - 105,000

Full time

38 hours ago

Be an early applicant

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Benefits offered by this job

Medical Insurance

401(k)

Company vehicle

Tuition Reimbursement

Paid Time Off

Disability & Life Insurance

Flexible schedule

Job summary

ADT is seeking a Smart Home Consultant to guide residential customers in designing a home security and automation setup. You will blend hands-on installation with consultative sales, explaining how security, IoT devices, and smart home products work together to protect what customers value.

Responsibilities include delivering in-home consultations, installing and activating hardware, educating customers on our app, and identifying upsell opportunities while delivering proactive support and

Qualifications

High school diploma or equivalent is required.
Strong customer-focused communication skills.
Technical aptitude with smart device ecosystems and connected technologies.
Ability to understand how multiple products interact within a home network.
Advise customers on the best system design and setup to support safety goals.

Responsibilities

Deliver in-home consultations and assessments.
Recommend smart home and security solutions based on customer goals.
Install and activate security hardware, cameras, IoT devices, and smart home products.
Integrate new products with the customer’s existing setup.
Troubleshoot and resolve technical questions.
Complete customer onboarding and product education.
Build long-term customer confidence through proactive support.
Identify upsell opportunities that strengthen home protection.