In-Home Smart Home & Security Consultant

ADT; Greenville (SC); Hybrid; USD 60,000 - 105,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Company vehicle

Paid time off

Tuition reimbursement

Job summary

ADT Security Services in Greenville, SC is seeking a Smart Home Consultant to design in-home security and smart home setups. You will blend hands-on installation with consultative sales, helping customers understand how security, IoT devices, and smart home products work together.

The role requires a high school diploma, a valid driver’s license, and strong customer-focused communication. You will guide customers on system design, install devices, and provide ongoing support while advancing

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and clean driving record required; additional licensing may be needed based on location.
• Strong customer-focused communication skills.
• Technical aptitude with smart device ecosystems and connected technologies.
• Ability to understand how multiple products interact within a home network.
• Advise customers on the best system design and setup to support their safety goals.
• Continuous learner who adapts to new tools and technologies.
• Ability to climb, lift 10 or more pounds, and work indoors/outdoors in varied conditions

Responsibilities

• Deliver in-home consultations and assessments
• Recommend smart home and security solutions based on customer goals
• Install and activate security hardware, cameras, IoT devices, and smart home products
• Integrate new products with the customer’s existing setup
• Troubleshoot and resolve technical questions
• Complete customer onboarding and product education
• Build long-term customer confidence through proactive support
• Identify upsell opportunities that strengthen home protection

Skills

Customer communication

Technical aptitude

Systems integration

Continuous learner

Physical ability

Education

High school diploma or equivalent

Job description

ADT Security Services in Greenville, SC is seeking a Smart Home Consultant to design in-home security and smart home setups. You will blend hands-on installation with consultative sales, helping customers understand how security, IoT devices, and smart home products work together.

The role requires a high school diploma, a valid driver’s license, and strong customer-focused communication. You will guide customers on system design, install devices, and provide ongoing support while advancing