In-Home Design Studio Consultant

Williams-Sonoma, Inc.; West Palm Beach (FL); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Brand discount on all Williams-Sonoma,

401(k) plan and other investments

Wellness program for health and well‑b

Paid vacations and holidays (full-time

Health, dental, and vision insurance,+

Job summary

Williams-Sonoma, Inc. in West Palm Beach, FL seeks a Design Studio Specialist to inspire customers and close sales at the cash wrap, while promoting ongoing engagement with our brand.

You will present design plans tailored to each living space and help customers complete purchases with expert guidance. In this role you will conduct in-store consultations, measure spaces, demonstrate product knowledge, and ensure world-class service while driving sales and customer satisfaction.

Qualifications

• Strong communication, clienteling and customer follow-up skills.
• Ability to complete and coordinate complex large orders across sales channels.
• Experience in design elements preferred.
• Prioritize and handle multiple tasks simultaneously.
• 1–2 years of customer service and retail sales experience.

Responsibilities

• Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales.
• Perform productive in-home consultations including the ability to accurately measure and assess the client's living space.
• Create and present design plans based on client's needs, style, preferences and living space.
• Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals.
• Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
• Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment.

Skills

Strong communication

Clienteling

Customer follow-up

Sales coordination

Design appreciation

Multitasking

Retail experience

Job description

Williams-Sonoma, Inc. in West Palm Beach, FL seeks a Design Studio Specialist to inspire customers and close sales at the cash wrap, while promoting ongoing engagement with our brand.

You will present design plans tailored to each living space and help customers complete purchases with expert guidance. In this role you will conduct in-store consultations, measure spaces, demonstrate product knowledge, and ensure world-class service while driving sales and customer satisfaction.