In-Home Design Studio Consultant

Williams-Sonoma, Inc.; Leawood (KS); Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Generous employee discount

401(k) plan and investment options

Wellness program

Paid vacations and holidays (full-time

Health, dental and vision insurance

Résumé du poste

Williams-Sonoma, Inc. is seeking a Design Studio Specialist to inspire customers and finalize sales at the cash wrap. You will guide clients through in-store and in-home design consultations, creating tailored design plans and presenting options based on their spaces and preferences.

You will stay informed on current promotions to maximize sales and build lasting connections with customers. The role emphasizes world-class service, product expertise, and the ability to manage multiple tasks

Qualifications

• Strong communication, clienteling and customer follow-up skills.
• Ability to complete and coordinate complex large orders within a variety of sales channels.
• Experience in working with the elements of design preferred.
• Proven ability to prioritize and handle multiple tasks simultaneously.
• 1-2 years of customer service and retail sales experience, (specialty retail preferred, but not required).

Responsabilités

• Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales.
• Perform productive in-home consultations including the ability to accurately measure and assess the client's living space.
• Create and present design plans based on client's needs, style, preferences and living space.
• Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals.
• Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
• Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment.

Connaissances

Communication

Clienteling

Customer follow-up

Sales multitasking

Description du poste

Williams-Sonoma, Inc. is seeking a Design Studio Specialist to inspire customers and finalize sales at the cash wrap. You will guide clients through in-store and in-home design consultations, creating tailored design plans and presenting options based on their spaces and preferences.

You will stay informed on current promotions to maximize sales and build lasting connections with customers. The role emphasizes world-class service, product expertise, and the ability to manage multiple tasks