In-Home Design Consultant & Sales Specialist

Pottery Barn; Danbury (CT); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

A generous discount on all Williams-Sn

A 401(k) plan and other investment opp

Wellness program for health

Paid vacations and holidays (full-time

Health benefits, dental and vision

Job summary

Williams-Sonoma, Inc. is seeking a Design Studio Specialist to inspire customers to express themselves in their home, bring the shopping experience to a seamless close at the cash wrap, and promote ongoing engagement with the Pottery Barn brand.

You will use design expertise in one‑on‑one store consultations and in-home visits, learn current promotions, and deliver world‑class service while coordinating orders across multiple sales channels.

Qualifications

• Strong communication, clienteling and customer follow-up skills.
• Ability to complete and coordinate complex large orders across multiple sales channels.
• Experience in working with the elements of design preferred.
• Proven ability to prioritize and handle multiple tasks simultaneously.
• 1-2 years of customer service and retail sales experience.

Responsibilities

• Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales
• Perform productive in-home consultations including the ability to accurately measure and assess the client's living space
• Create and present design plans based on client's needs, style, preferences and living space
• Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
• Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment

Skills

Strong communication

Clienteling

Customer follow-up

Job description

Williams-Sonoma, Inc. is seeking a Design Studio Specialist to inspire customers to express themselves in their home, bring the shopping experience to a seamless close at the cash wrap, and promote ongoing engagement with the Pottery Barn brand.

You will use design expertise in one‑on‑one store consultations and in-home visits, learn current promotions, and deliver world‑class service while coordinating orders across multiple sales channels.