In-Home Care Service Coordinator I

Consumer Direct Care Network; Waukesha (WI); Hybrid; USD 40,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Profit-sharing

Two Paid Floating Holidays

Paid Safe Sick Time

401(k) Retirement plan & discretionary

Job summary

Consumer Direct Care Network is seeking a Service Coordinator to manage Medicaid client caseloads and coordinate in-home care services in compliance with regulations. The role involves daily intake, client assessments, and referrals to ensure quality care.

The position emphasizes effective communication, collaboration with stakeholders, and strong organizational skills to support clients and providers across our expanding network.

Qualifications

• Bachelor's degree in the field preferred.
• 1 year of experience working with individuals with disabilities or the elderly preferred.
• Driving position requires a current, valid driver’s license.
• Remote/hybrid position may require reliable internet access.

Responsibilities

• Maintain and coordinate a caseload of clients enrolled in Medicaid programs.
• Coordinate clients’ in-home care needs in compliance with Federal/State Regulations, MCO rules, and contract requirements.
• Assist with daily intake and referral processes to support growth.
• Promote cohesiveness in the office environment.
• Provide client advocacy and day-to-day operational support.
• Meet position requirements with minimal direct oversight.
• Collaborate with stakeholders on service delivery.

Skills

Effective written and verbal communic

Bilingual preferred

Education

Bachelor's degree in Social Work, Psychology, Counseling, Rehabilitation, Nursing, Sociology, or related field

Job description

Consumer Direct Care Network is seeking a Service Coordinator to manage Medicaid client caseloads and coordinate in-home care services in compliance with regulations. The role involves daily intake, client assessments, and referrals to ensure quality care.

The position emphasizes effective communication, collaboration with stakeholders, and strong organizational skills to support clients and providers across our expanding network.