In-Home Care Coordinator: Scheduling & Wellness

Ambercare – an Addus family company; Santa Fe (NM); Sur place; USD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Medical, Dental and Vision Benefits

Monthly Bonus

Daily Pay Option

Continued Education

PTO Plan

Retirement Planning

Life Insurance

Employee discounts

Résumé du poste

Ambercare – an Addus family company in Santa Fe, NM is seeking a Service Coordinator to lead caregiver scheduling, supervisor in-home visits, and ensure high-quality, compliant service for seniors and individuals with disabilities. You will coordinate calendars, support field staff, and handle client updates in a fast-paced environment.

The role requires strong organizational and communication skills, a high school diploma, and at least one year in the caregiving or healthcare field.

Qualifications

• High school diploma or equivalent required.
• 1 year of home care or healthcare industry experience required.
• Strong interpersonal, organizational, and communication skills.
• Proficient with Microsoft Word, Excel, and scheduling software.

Responsabilités

• Creates and updates work schedules in the system, managing changes due to client requests, illness, or leave.
• Provides alternate coverage to ensure care plans are followed and not interrupted.
• Contacts caregivers and clients to provide service updates.
• Conducts monthly client wellness calls and home visits as required.
• Escalates and follows through on client complaints and theft claims.
• Supervises direct care staff, setting attendance and performance expectations.
• Maintains professional branch appearance and strict confidentiality.
• Maintains regular attendance and flexibility to meet agency needs.
• Complies with MCO, Medicare, Medicaid, and HIPAA regulations.
• Follows all policies, procedures and standards.

Connaissances

Interpersonal skills

Organizational skills

Communication skills

Formation

High School Diploma or equivalent

Outils

Microsoft Word

Microsoft Excel

Scheduling software

Description du poste

Ambercare – an Addus family company in Santa Fe, NM is seeking a Service Coordinator to lead caregiver scheduling, supervisor in-home visits, and ensure high-quality, compliant service for seniors and individuals with disabilities. You will coordinate calendars, support field staff, and handle client updates in a fast-paced environment.

The role requires strong organizational and communication skills, a high school diploma, and at least one year in the caregiving or healthcare field.