Senior Home Care Coordinator — Scheduling & Wellness

Ambercare – an Addus family company; Espanola (NM); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental and Vision Benefits

Monthly Bonus

Daily Pay Option

Continued Education

PTO Plan

Retirement Planning

Life Insurance

Employee discounts

Job summary

Ambercare – an Addus family company is seeking a Service Coordinator in Santa Fe, NM to lead scheduling of in-home caregivers, oversee client care plans, and support field staff. The role involves coordinating visits, ensuring quality service, and acting as a problem-solver in a fast-paced home-care setting.

Full-time, in-office hours Monday–Friday 8am–5pm. Competitive benefits include medical, dental, vision, retirement planning, PTO, and a daily pay option.

Qualifications

• High school diploma or equivalent.
• 1 year of industry experience.
• Strong interpersonal, organizational and communication skills.
• Proficient with Word, Excel and scheduling software.
• Reliable transportation.

Responsibilities

• Creates work schedules by entering schedules into the system and adjusts for changes.
• Provides alternate coverage to keep care plans on track.
• Contacts care providers and clients for service updates.
• Conducts monthly client wellness calls and home visits as required.
• Follows up on escalated client complaints and theft claims.
• Supervises direct service employees and enforces company policies.
• Maintains a professional, neat branch environment.
• Keeps information confidential and complies with privacy rules.
• Maintains regular attendance and flexibility to meet agency needs.
• Complies with MCO, Medicare, Medicaid and HIPAA regulations.
• Follows all regulations, policies, procedures and standards.

Skills

Interpersonal skills

Organizational skills

Communication skills

Word processing

Excel proficiency

Scheduling software

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Scheduling program

Job description

Ambercare – an Addus family company is seeking a Service Coordinator in Santa Fe, NM to lead scheduling of in-home caregivers, oversee client care plans, and support field staff. The role involves coordinating visits, ensuring quality service, and acting as a problem-solver in a fast-paced home-care setting.

Full-time, in-office hours Monday–Friday 8am–5pm. Competitive benefits include medical, dental, vision, retirement planning, PTO, and a daily pay option.