In-Home Caption Phone Installer & Trainer

Caption Call; Billings (MT); On-site; USD 35,032,000 - 55,994,000; Part time

Benefits offered by this job

Mileage Reimbursement

Tablet Provided

Phone Provided

401k Match

TeleDoc

Job summary

CaptionCall is seeking a caring, customer service‑oriented installer/trainer to enrich lives by installing CaptionCall phones and training customers on using them. The position is part-time, located in customers\' homes, with flexible hours and potential for advancement.

A focus on excellent communication and independence in a home setting is essential. Benefits include mileage reimbursement, tablets and phones provided, 401k with match and other health and wellness options.

Qualifications

• Ability to effectively communicate in English through reading, writing, speaking, and listening.
• Ability to drive and travel as needed.
• Flexibility to work in customers\' homes and adapt to changing schedules.

Responsibilities

• Install and troubleshoot CaptionCall phones in customers’ homes.
• Courteously train customers on how to use the phone and its features.
• Promote the CaptionCall service and assist with lead generation as needed.
• Guide other CaptionCall activities and help expand reach of the business.
• Meet or exceed installation/trainer goals and complete service calls as assigned.
• Maintain accurate customer records and submit required reports.

Skills

Customer service

Communication

Training

Installation

Driving

Education

High School Diploma or GED

Job description

CaptionCall is seeking a caring, customer service‑oriented installer/trainer to enrich lives by installing CaptionCall phones and training customers on using them. The position is part-time, located in customers\' homes, with flexible hours and potential for advancement.

A focus on excellent communication and independence in a home setting is essential. Benefits include mileage reimbursement, tablets and phones provided, 401k with match and other health and wellness options.