In-Home Broadband Install & Service Pro

Comcast Corporation; Barre, Northern (VT, KY); Hybrid; USD 45,000 - 50,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid training

Employee discounts

Job summary

Comcast Corporation is hiring a Residential Installation & Service Technician in Barre, VT. You will install and troubleshoot voice, video and data services in customers’ homes, complete field assessments, and maintain safety and quality as you gain proficiency.

The role requires physical work, flexibility for varied schedules, and a focus on delivering a positive customer experience from day one, with comprehensive benefits and paid training available.

Qualifications

• Strong communication and problem-solving skills.
• Ability to work independently with minimal supervision.
• Comfort with physical work in varied environments.
• Commitment to safety and quality standards.

Responsibilities

• Perform residential installations, service changes and disconnects per safety and procedure standards.
• Diagnose and resolve issues from the network to customer equipment to ensure service quality.
• Install and support basic home networks (coax, Ethernet, Wi‑Fi) per customer needs.
• Document completed work and update customer accounts using digital tools.
• Operate ladders and tools safely; comply with training and licensing requirements.

Skills

Adaptability

Communication

Critical Thinking

Problem Solving

Customer-Focused

Professional Etiquette

Resilience

Self Motivation

Technical Knowledge

Education

High School Diploma / GED

Job description

Comcast Corporation is hiring a Residential Installation & Service Technician in Barre, VT. You will install and troubleshoot voice, video and data services in customers’ homes, complete field assessments, and maintain safety and quality as you gain proficiency.

The role requires physical work, flexibility for varied schedules, and a focus on delivering a positive customer experience from day one, with comprehensive benefits and paid training available.