Home Internet Installation Technician

Comcast Corporation; Northern, Danbury (KY, CT); Hybrid; USD 30,000 - 33,000; Full time

Job summary

Comcast Corporation in Danbury, CT is seeking a Residential Installation & Service Technician to install broadband, troubleshoot voice, video and data services in customers' homes. You will perform field assessments, follow safety guidelines, and work with networks and home equipment to ensure high-quality service.

The role is physical, requires lifting up to 70 pounds and climbing ladders, and includes shift flexibility with nights, weekends and overtime.

Qualifications

• High School Diploma or GED required.
• Experience in residential installations or field service preferred.
• Ability to work nights, weekends and overtime as needed.

Responsibilities

• Perform residential installations, service changes, and disconnects following safety and procedures.
• Diagnose issues from network to customer equipment and restore service.
• Install and support home networks using coaxial, Ethernet, and Wi‑Fi as needed.
• Document work and update customer accounts using digital tools.
• Move, lift up to 70 pounds, climb ladders, and operate ladders and lifts safely.

Skills

Adaptability

Communication

Critical Thinking

Problem Solving

Customer-Focused

Professional Etiquette

Resilience

Self Motivation

Technical Knowledge

Education

High School Diploma / GED

Job description

Comcast Corporation in Danbury, CT is seeking a Residential Installation & Service Technician to install broadband, troubleshoot voice, video and data services in customers' homes. You will perform field assessments, follow safety guidelines, and work with networks and home equipment to ensure high-quality service.

The role is physical, requires lifting up to 70 pounds and climbing ladders, and includes shift flexibility with nights, weekends and overtime.