Residential Broadband Installer & Service Pro

Comcast Advertising; Palatka (FL); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off

Discounted cable services

Job summary

Comcast Advertising seeks a Residential Installation & Service Technician to perform home installations, service changes, and troubleshooting for voice, video and data. You will work in customers’ homes and neighborhoods, ensuring reliable connectivity and a positive experience.

The role emphasizes safety, documentation, and strong communication as you install networks and educate customers on product usage. Day one benefits and training are included, with flexibility to work diverse schedules.

Qualifications

• Perform residential installations, service changes, and disconnects following safety and electrical codes.
• Install and troubleshoot home networks using coaxial, Ethernet, and Wi‑Fi.
• Educate customers on products and proper use of equipment.

Responsibilities

• Carry out residential installation tasks and service calls with limited supervision.
• Diagnose network issues from the network to customer equipment.
• Document work and update customer accounts using digital tools.
• Maintain vehicle, tools, and safety practices; report issues promptly.
• Interact professionally with customers and coworkers; meet performance metrics.

Skills

Adaptability

Communication

Critical Thinking

Problem Solving

Customer-Focused

Professional Etiquette

Resilience

Self Motivation

Technical Knowledge

Education

High School Diploma / GED

Job description

Comcast Advertising seeks a Residential Installation & Service Technician to perform home installations, service changes, and troubleshooting for voice, video and data. You will work in customers’ homes and neighborhoods, ensuring reliable connectivity and a positive experience.

The role emphasizes safety, documentation, and strong communication as you install networks and educate customers on product usage. Day one benefits and training are included, with flexibility to work diverse schedules.