Home Broadband Installer & Service Tech

Comcast Technology Solutions; Burlington (VT); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health, dental, vision coverage

Job summary

Comcast Technology Solutions is seeking an entry-level Broadband Installation Technician in Burlington, VT. You will perform residential installations, troubleshoot service issues, and ensure a positive customer experience, often with schedules including nights and weekends.

Responsibilities include diagnosing from network to customer equipment, installing home networks (Coax/Ethernet/Wi‑Fi), documenting work, and maintaining tools and vehicle.

Qualifications

• High School Diploma or GED required.
• Strong communication and customer service skills.
• Comfort with field installation work and safety procedures.

Responsibilities

• Perform residential installations and service changes following safety standards.
• Diagnose and resolve issues from network to customer equipment.
• Install and support home networks using coax, Ethernet, and Wi‑Fi.
• Document work and update customer accounts accurately.
• Maintain vehicle and tools; drive company vehicle safely.

Skills

Adaptability

Communication

Critical Thinking

Problem Solving

Customer-Focused

Professional Etiquette

Resilience

Self Motivation

Technical Knowledge

Education

High School Diploma / GED

Job description

Comcast Technology Solutions is seeking an entry-level Broadband Installation Technician in Burlington, VT. You will perform residential installations, troubleshoot service issues, and ensure a positive customer experience, often with schedules including nights and weekends.

Responsibilities include diagnosing from network to customer equipment, installing home networks (Coax/Ethernet/Wi‑Fi), documenting work, and maintaining tools and vehicle.