Financial Concierge & Relationship Builder

Huntington National Bank; Belton (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Huntington Bank is seeking a Customer Experience Banker to act as a Financial Concierge for walk-in customers. You will retain and grow consumer and business relationships by identifying financial goals and offering deposit, loan, and other banking products.

Responsibilities include processing transactions accurately, educating customers on products and technology, and upholding all policies and risk controls. Office-based branch role with equal opportunity employer statement.

Qualifications

• High School Diploma or GED and minimum 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor’s Degree.
• Licenses: NMLS background check with fingerprinting requirements.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Educating and referring customers to other areas of the bank to deepen relationships.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process and referrals.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating sales, customer service, relationship management, banking, consumer lending, and communication skills.

Skills

Customer service

Sales

Relationship management

Banking knowledge

Communication

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bank is seeking a Customer Experience Banker to act as a Financial Concierge for walk-in customers. You will retain and grow consumer and business relationships by identifying financial goals and offering deposit, loan, and other banking products.

Responsibilities include processing transactions accurately, educating customers on products and technology, and upholding all policies and risk controls. Office-based branch role with equal opportunity employer statement.