Part-Time Financial Concierge | Customer Experience Banker

Huntington National Bank; Big Rapids (MI); Hybrid; USD 22,000 - 33,000; Part time

Benefits offered by this job

Benefits

Flexible work arrangement

Job summary

Huntington National Bank in Big Rapids, MI is seeking a part-time Customer Experience Banker to assist walk-in customers, grow relationships, and provide exceptional service. This role emphasizes financial concierge duties, deposit products, and a disciplined sales process.

You will handle transactions, educate customers on online and mobile banking, meet regulatory policies, and collaborate with team to deepen client partnerships.

Qualifications

• High School Diploma or GED required; Bachelor's degree preferred.
• 1+ year of customer service in banking or similar environment preferred.
• Cash handling and accuracy in processing transactions a must.

Responsibilities

• Provide excellent customer service and resolve issues for walk-in customers.
• Educate customers on consumer deposit products and banking services.
• Identify opportunities to grow relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.

Skills

Customer service

Sales skills

Cash handling

Digital banking proficiency

Education

High School Diploma or GED

Bachelor’s Degree (preferred)

Tools

Online banking platforms

Mobile banking apps

Job description

Huntington National Bank in Big Rapids, MI is seeking a part-time Customer Experience Banker to assist walk-in customers, grow relationships, and provide exceptional service. This role emphasizes financial concierge duties, deposit products, and a disciplined sales process.

You will handle transactions, educate customers on online and mobile banking, meet regulatory policies, and collaborate with team to deepen client partnerships.