Customer Experience Banker - Remote Growth & Service

Huntington-Bank; Benton Harbor (MI); On-site; USD 42,000 - 60,000; Full time

Job summary

Huntington is seeking a Customer Experience Banker Non NMLS in Benton Harbor, MI to serve walk-in customers as a Financial Concierge. You’ll retain and grow consumer and business relationships by identifying goals and needs, recommending deposit products, and guiding customers through banking services.

Responsibilities include delivering outstanding service, educating customers on deposit options, and referring to other bank areas to deepen relationships while adhering to policies and

Qualifications

• High School Diploma or GED required; 1 year of customer service preferred.
• Experience in banking, financial services or goal-driven retail sales is a plus.
• Comfort with technology such as mobile and online banking services.

Responsibilities

• Provide excellent customer service and resolve issues for walk-in customers.
• Educate customers on consumer deposit products and explain banking options.
• Proactively grow relationships through a disciplined sales approach and referrals.
• Refer customers to other bank areas to deepen relationships while following policies.
• Balance daily transactions accurately and adhere to risk and regulatory requirements.

Skills

Customer service

Sales oriented

Relationship building

Education

High School Diploma or GED

Tools

Mobile banking apps

Job description

Huntington is seeking a Customer Experience Banker Non NMLS in Benton Harbor, MI to serve walk-in customers as a Financial Concierge. You’ll retain and grow consumer and business relationships by identifying goals and needs, recommending deposit products, and guiding customers through banking services.

Responsibilities include delivering outstanding service, educating customers on deposit options, and referring to other bank areas to deepen relationships while adhering to policies and