Customer Experience Banker | Financial Concierge

Huntington Bancshares, Inc.; Birmingham (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Huntington Bancshares, Inc. in Michigan seeks a Customer Experience Banker Non NMLS to serve as a Financial Concierge for walk-in customers.

You will retain and grow consumer and business relationships by identifying financial goals and recommending deposits and related banking products, while accurately processing transactions. Strong customer service, cash handling, and comfort with technology are essential, with the ability to educate customers and refer to other bank areas to deepen

Qualifications

• High School Diploma or GED required; 1 year customer service or military service in admin-like role or a Bachelor's Degree.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow relationships through disciplined sales and referrals.
• Refer customers to other bank areas to deepen relationships.

Skills

Customer service

Cash handling

Sales

Technology proficiency

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bancshares, Inc. in Michigan seeks a Customer Experience Banker Non NMLS to serve as a Financial Concierge for walk-in customers.

You will retain and grow consumer and business relationships by identifying financial goals and recommending deposits and related banking products, while accurately processing transactions. Strong customer service, cash handling, and comfort with technology are essential, with the ability to educate customers and refer to other bank areas to deepen