Financial Concierge — Customer Experience Banker

Huntington Bancshares, Inc.; Bloomfield Hills (MI); Hybrid; USD 38,000 - 56,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to join our branch team in Michigan. You will act as a Financial Concierge for walk-in customers, helping them achieve financial goals by recommending deposits and other banking products and services.

You will process transactions accurately, balance daily activity, and uphold exceptional customer service. You will grow customer relationships through a disciplined sales process, referrals, and collaboration with

Qualifications

• High School Diploma or GED and at least 1 year of customer service experience.
• 1 year or more in customer service in banking, financial services, or goal-driven retail sales.
• Cash handling skills and comfort with technology such as mobile and online banking.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products and services.
• Identify opportunities to grow customer relationships through a disciplined sales process and referrals.
• Educate and refer customers to other bank areas to deepen relationships.
• Adhere to all operational, security, risk and regulatory policies and procedures.

Skills

Customer service

Sales

Communication

Relationship building

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to join our branch team in Michigan. You will act as a Financial Concierge for walk-in customers, helping them achieve financial goals by recommending deposits and other banking products and services.

You will process transactions accurately, balance daily activity, and uphold exceptional customer service. You will grow customer relationships through a disciplined sales process, referrals, and collaboration with