Impactful Program Supervisor, Family Services

BCFS Health and Human Services; Del Rio (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

BCFS Health and Human Services seeks a Program Supervisor in Del Rio, TX to oversee Care Coordinators and an Educator while ensuring high-quality services in crisis situations. The role requires a Bachelor’s degree in a social science field and 3 years of direct service experience.

Preferred: 2 years of supervisory experience, with responsibilities including intake, outreach, training, and documentation in Salesforce, plus compliance with state and federal standards.

Qualifications

• Requires Bachelor's degree in a social science field.
• 3 years of direct service experience required.
• Preferred: 2 years supervisory experience in a related field.

Responsibilities

• Provide direct supervision over the Care Coordinators and Educator.
• Assist with intake, enrollment, outreach, and recruitment efforts.
• Provide training and technical support to Care Coordinators and Educator.
• Make recommendations for disciplinary action of employees to the Director.
• Maintain the continuity and integrity of records and reporting as required for compliance.
• Develop and ensure delivery of service plans with the team.
• Monitor staff productivity and conduct case audits.

Skills

Supervisory experience

Direct service experience

Training

Education

Bachelor’s degree in social work, sociology, psychology, public administration, education, business administration, or related social science field

Job description

BCFS Health and Human Services seeks a Program Supervisor in Del Rio, TX to oversee Care Coordinators and an Educator while ensuring high-quality services in crisis situations. The role requires a Bachelor’s degree in a social science field and 3 years of direct service experience.

Preferred: 2 years of supervisory experience, with responsibilities including intake, outreach, training, and documentation in Salesforce, plus compliance with state and federal standards.