Impactful PACE Scheduling Coordinator for Senior Care

WelbeHealth, LLC.; Riverside (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision

PTO + Holidays

401K match

Base pay + bonus

Additional benefits

Job summary

WelbeHealth is seeking a Scheduling Specialist to coordinate participant appointments in our PACE program. You will manage scheduling, confirmations, and reminders while addressing conflicts and urgent needs with staff, families, and providers.

Ideal candidates have at least one year in healthcare and EMR experience, strong customer service, and excellent organizational skills to support vulnerable seniors with timely care and coordinated services.

Qualifications

• High school diploma or equivalency required.
• Minimum of one year of healthcare experience; PACE experience preferred.
• Minimum of one year of EMR experience.
• Outstanding customer service orientation, especially in telephone and written communications.
• Excellent organizational and communication skills.

Responsibilities

• Coordinate scheduling of participant appointments.
• Troubleshoot conflicts and urgent needs with stakeholders to meet turnaround times.
• Address cancellations and rescheduling requests and communicate changes.
• Respond to calls, emails, and scheduling requests.
• Maintain team member availability in source systems.
• Communicate confirmations and reminders per department protocols.

Skills

Customer service orientation

Organizational skills

Communication skills

Telephone communication

PACE scheduling experience

Education

High school diploma or equivalent

Tools

Electronic Medical Records (EMR)

Job description

WelbeHealth is seeking a Scheduling Specialist to coordinate participant appointments in our PACE program. You will manage scheduling, confirmations, and reminders while addressing conflicts and urgent needs with staff, families, and providers.

Ideal candidates have at least one year in healthcare and EMR experience, strong customer service, and excellent organizational skills to support vulnerable seniors with timely care and coordinated services.