Senior PACE Enrollment Advisor — Compassionate Outreach

WelbeHealth; Los Angeles (CA); On-site; USD 37,000 - 50,000; Full time

Benefits offered by this job

PTO & Holidays

Medical Insurance Coverage

401(k) match

Advancement opportunities

Diversity & Inclusion

Job summary

WelbeHealth seeks a Senior Care Advisor to assess PACE eligibility and guide seniors through enrollment, coordinating with family and caregivers to ensure smooth admission. The role emphasizes empathy, relationship-building, and outbound follow-up with online leads.

The position requires tele sales or healthcare sales experience, familiarity with Medi-Cal/PACE, and CRM usage, with a competitive total rewards package including healthcare coverage and 401(k) matching.

Qualifications

• Minimum of one year of experience in tele sales, customer services sales, Medicare or PACE sales experience preferred.
• Experience using CRM systems (Salesforce or other similar CRM system)
• Medicare Advantage or PACE experience preferred
• Medi-Cal knowledge preferred
• Benefits of Working at WelbeHealth: apply sales expertise in new ways within a loving environment and opportunities for advancement

Responsibilities

• Display great patience, empathy, and show courage to love on every call; build strong relationships with prospective participants, caregivers and outreach associates.
• Support inbound campaigns, answer questions, and educate prospective participants about PACE services and benefits.
• Make outbound calls to prospective participants who have indicated interest in learning more about WelbeHealth PACE.
• Effectively manage leads that require follow-up calls.
• Maintain the highest level of service on all calls, both inbound and outbound

Skills

Tele sales

Customer service

Education

Associate’s degree or 2 years experience substitute

Tools

CRM (Salesforce)

Job description

WelbeHealth seeks a Senior Care Advisor to assess PACE eligibility and guide seniors through enrollment, coordinating with family and caregivers to ensure smooth admission. The role emphasizes empathy, relationship-building, and outbound follow-up with online leads.

The position requires tele sales or healthcare sales experience, familiarity with Medi-Cal/PACE, and CRM usage, with a competitive total rewards package including healthcare coverage and 401(k) matching.