Impactful Office Manager: Operations & Support

Bethany Christian Services USA LLC; Southfield (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

403(b) retirement plan

Generous paid time off

Education reimbursement

Employee wellness program

Job summary

Bethany Christian Services USA LLC in the United States seeks an Office Manager to support administrative operations across our faith-based programs. You will coordinate calls, scheduling, billing, and records, while ensuring compliance with agency, federal, and state requirements.

The role requires strong communication, confidentiality, and the ability to lead clerical staff. A High School Diploma is required, with a preferred Bachelor's in social services; prior office management and

Qualifications

• High School Diploma or equivalent.
• Bachelor's degree in Social Science, Human Services, Behavioral Sciences, or related field preferred.
• 1–2 years of experience working with clients; management experience is a plus.
• Prior office manager experience preferred.
• Knowledge of family, child, or social services preferred.
• Excellent verbal and written communication skills.
• Ability to provide excellent and compassionate customer service.
• Ability to work independently and maintain confidentiality.
• Reliable with time-sensitive deadlines; able to work under pressure.
• Proficient with Microsoft Office Suite.
• Must be 21+ with a valid driver's license and 3+ years of driving in the U.S.
• Pass MVR check and criminal history screening.
• Integrity and appropriate training/licensing as necessary.
• Commitment to agency Faith statements.

Responsibilities

• Ensure effective operations of the office related to administrative tasks.
• May oversee Administrative Assistants and other clerical staff.
• Promptly address incoming calls and route them to the appropriate person.
• Assist with arranging replacements to ensure adequate staffing for programs.
• Coordinate on-site duties with supervisory staff to meet program goals.
• Manage and maintain the record-keeping process and filing system.
• Maintain appointment schedules and arrange conferences, interviews, and meetings.
• Run reports and draft correspondence or transcribe notes as requested.
• Reconcile billing and address errors to prevent profit loss.
• Sort and distribute branch mail and schedule mail pickups/deliveries.
• Oversee office supply inventory and order materials as needed.
• Stay abreast of agency, federal, and state social services requirements.
• Essential duties may vary by program; may participate in Bethany events.
• Complete other duties as assigned.

Skills

Office management

Customer service

Verbal and written communication

Confidentiality

MS Office

Driver's license

Education

High School Diploma

Bachelor's degree in Social Science / Human Services / Behavioral Sciences

Job description

Bethany Christian Services USA LLC in the United States seeks an Office Manager to support administrative operations across our faith-based programs. You will coordinate calls, scheduling, billing, and records, while ensuring compliance with agency, federal, and state requirements.

The role requires strong communication, confidentiality, and the ability to lead clerical staff. A High School Diploma is required, with a preferred Bachelor's in social services; prior office management and