Office Manager

Bethany Christian Services; Southfield (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

403(b) retirement plan with employer匹配

Training and professional development

Education reimbursement

Generous time off: holidays, PTO Your 

Job summary

Bethany Christian Services in Michigan seeks an Office Manager to oversee daily administrative operations, manage schedules, coordinate staff and meetings, and ensure accurate record-keeping and billing. You will support program goals while ensuring compassionate service.

The role requires good communication, the ability to work independently, and adherence to confidentiality; candidates should have at least a high school diploma and prefer a bachelor's in related field, plus experience with

Qualifications

• High School Diploma or equivalent required; Bachelor's degree preferred.
• Experience with clients; ability to work independently and maintain confidentiality.
• Proficient in Microsoft Office with strong communication skills.
• Must drive, pass MVR, and have reliable vehicle.

Responsibilities

• Ensure effective office operations and administrative tasks.
• Oversee Administrative Assistants and other clerical staff as needed.
• Address calls promptly and route to appropriate person.
• Coordinate staffing and on-site duties with supervisory staff.
• Maintain filing and record-keeping for smooth information flow.
• Schedule appointments, conferences, and meetings as requested.
• Generate reports and draft correspondence or meeting notes.
• Ensure accurate billing and resolve discrepancies.

Skills

Excellent verbal communication

Excellent written communication

Compassionate customer service

Confidentiality

Independence

Time management

Oversee staff

Education

Bachelor's degree in Social Science, Human Services, Behavioral Sciences, or related field

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact.

Working at Bethany means joining a team of dedicated professionals with diverse skills, serving communities across the country. Together, we’re united in our Christian mission and these shared values: We’re motivated by our faith, we support one another, we champion justice, we pursue excellence, and we’re in it for the long haul. As an Office Manager, you’ll help carry this mission forward and make a meaningful impact every day.

How Your Role Makes a Difference

• Ensure effective operations of the office related to administrative tasks;


• May oversee Administrative Assistants and other clerical support staff;


• Promptly address incoming calls and route them to the appropriate person;


• Assist with arranging for replacements as needed to ensure adequate staffing for the needs of the program;


• Coordinate on-site duties and tasks in partnership with supervisory staff to meet the goals and objectives of the program;


• Manage and maintain the record-keeping process to ensure there is an effective filing system in which information is forwarded smoothly;


• Maintain a schedule of appointments, and arrange conferences, interviews, and meetings, as requested;


• Run various reports, and draft correspondence and/or transcribe meeting notes, as requested;


• May reconcile and address all billing errors to ensure accurate billing with no profit loss;


• Sort and distribute branch mail, along with scheduling mail pick-ups and deliveries;


• Oversee office supply inventory and order approved materials as needed;


• Stay abreast of all agency, federal, and state regulatory requirements related to social services;


• Essential job responsibilities may vary based on the specific needs of each program/department;


• May be required or asked to participate in a Bethany sponsored event;


• Complete other duties as assigned.

What Will Make You Successful

• High School Diploma or equivalent;


• Bachelors degree in Social Science, Human Services, Behavioral Sciences, or related field of study from an accredited college preferred;


• At least one (1) year of experience working with clients, or at least two (2) years of experience working with clients, strongly preferred;


• May need at least one (1) year of experience managing others based on the essential function of the role;


• Previous office manager experience preferred;


• Knowledge of family/ child/ social services preferred;


• Excellent verbal and written communication skills;


• Must have an ability to provide excellent and compassionate customer service;


• Ability to work independently and exercise a high level of confidentiality;


• Must be reliable with time sensitive deadlines and tasks;


• Work well under pressure and adaptable to change;


• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite;


• Must be 21 years old with a valid driver’s license with at least 3 years of driving experience in the U.S. to operate a vehicle on behalf of Bethany;


• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage;


• Pass a criminal history screen, including state and local child protection agency registries;


• Exhibit integrity and good moral character to provide appropriate care;


• Possess the relevant experience and/or qualifications to work with these clients and clients with special needs; and, be properly trained and licensed, as necessary;


• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.

We Invest in You

• Experience a team environment with other professionals who are motivated by faith, support one another, pursueexcellence, and are in it for the long haul


• Access to training, professional development, and career growth opportunities


• 403(b) retirement plan with employer match eligibility


• Generoustimeoff(11paidholidays,PTOYour Way,paidparentalleave,separatesickandpaidabsencebanks)


• Access to education reimbursement for those that qualify


• Comprehensive employee assistance and wellness program

#LI-AM2

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.