Impactful Intake Coordinator - Housing & Job Readiness

The Doe Fund Inc; New York (NY); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical & dental coverage

Retirement plan participation

Paid time off (sick, personal, andvac)

Job summary

The Doe Fund Inc. in New York, NY seeks an Intake Coordinator to welcome new Clients, explain program structure and expectations, and guide them through intake procedures.

You will orient clients, provide initial bedding and toiletries, complete detailed interviews, and enter information into CARES and the TDF Database. You will help develop an Independent Living Plan for each client and support house management duties when needed.

Qualifications

• High School Diploma or Equivalent
• Experience with criminal justice or homeless population, or ability and desire to learn and adjust quickly to the population
• Excellent Client contact skills, including a dedication to treating all Clients with dignity and respect
• Computer Proficiency (must master two databases, and position relies heavily on email contact)
• Must be an independent worker, and able to navigate varying situations without onsite Supervisory support

Responsibilities

• Meet with every new Client to introduce program structure, guidelines, and expectations
• Orient Client to new surroundings, provide initial bedding and toiletries
• Complete detailed interview and paper intake with the Client
• Enter all intake information into two databases (CARES & TDF Database)
• Construct an initial Independent Living Plan (ILP) with every new Client
• Assist with House Management duties whenever possible, including digital bed management, urine collection for toxicology, building rounds, etc.

Skills

Excellent client contact skills

Independent worker

Criminal justice or homelessness exp

Email proficiency

Two-databases navigation

Education

High School Diploma or Equivalent

Tools

CARES database

TDF Database

Job description

The Doe Fund Inc. in New York, NY seeks an Intake Coordinator to welcome new Clients, explain program structure and expectations, and guide them through intake procedures.

You will orient clients, provide initial bedding and toiletries, complete detailed interviews, and enter information into CARES and the TDF Database. You will help develop an Independent Living Plan for each client and support house management duties when needed.