Intake Coordinator

The Doe Fund Inc; New York (NY); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical & dental coverage

Retirement plan participation

Paid time off (sick, personal, andvac)

Job summary

The Doe Fund Inc. in New York, NY seeks an Intake Coordinator to welcome new Clients, explain program structure and expectations, and guide them through intake procedures.

You will orient clients, provide initial bedding and toiletries, complete detailed interviews, and enter information into CARES and the TDF Database. You will help develop an Independent Living Plan for each client and support house management duties when needed.

Qualifications

• High School Diploma or Equivalent
• Experience with criminal justice or homeless population, or ability and desire to learn and adjust quickly to the population
• Excellent Client contact skills, including a dedication to treating all Clients with dignity and respect
• Computer Proficiency (must master two databases, and position relies heavily on email contact)
• Must be an independent worker, and able to navigate varying situations without onsite Supervisory support

Responsibilities

• Meet with every new Client to introduce program structure, guidelines, and expectations
• Orient Client to new surroundings, provide initial bedding and toiletries
• Complete detailed interview and paper intake with the Client
• Enter all intake information into two databases (CARES & TDF Database)
• Construct an initial Independent Living Plan (ILP) with every new Client
• Assist with House Management duties whenever possible, including digital bed management, urine collection for toxicology, building rounds, etc.

Skills

Excellent client contact skills

Independent worker

Criminal justice or homelessness exp

Email proficiency

Two-databases navigation

Education

High School Diploma or Equivalent

Tools

CARES database

TDF Database

Job description

Intake Coordinator

New York, NY, US

Salary Range: $20.70 To $20.70 Hourly

Join The Doe Fund in our mission to move New Yorkers from homelessness to stable housing, lasting employment, and economic opportunity.

Our flagship workforce development program, Ready, Willing & Able (RWA), operates across 660 transitional housing beds and combines housing and comprehensive supportive services with paid work training, career preparation, and occupational skills training. The Doe Fund's innovative social enterprise model creates additional opportunities for New Yorkers to gain paid, hands-on experience while delivering essential services across the city, including supplemental sanitation, graffiti removal, and rain garden maintenance. We are also one of New York City's largest nonprofit developers of permanent affordable and supportive housing, with more than 2,100 apartments in operation or development, creating safe, dignified homes with supportive services and spaces that foster community and connection. The Doe Fund has an annual operating budget of $88 million and a full-time staff of over 500, a significant portion of whom are graduates of our programs.

We offer a competitive salary and a comprehensive benefits package, including medical and dental coverage, paid retirement plan participation, paid sick, personal, and vacation time, paid holidays, discounted gym memberships, and more.

Key Responsibilities:

• Meet with every new Client to introduce program structure, guidelines, and expectations
• Orient Client to new surroundings, provide initial bedding and toiletries
• Complete detailed interview and paper intake with the Client
• Enter all intake information into two databases (CARES & TDF Database)
• Construct an initial Independent Living Plan (ILP) with every new Client
• Assist with House Management duties whenever possible, including digital bed management, urine collection for toxicology, building rounds, etc.

The Ideal Candidate:

• High School Diploma or Equivalent
• Experience with criminal justice or homeless population, or ability and desire to learn and adjust quickly to the population
• Excellent Client contact skills, including a dedication to treating all Clients with dignity and respect
• Computer Proficiency (must master two databases, and position relies heavily on email contact)
• Must be an independent worker, and able to navigate varying situations without onsite Supervisory support

Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues.

We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.