Intake Supervisor

SCO Family of Service; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

SCO Family of Service in New York is seeking an Intake Coordinator supervisor to oversee intake interviews and assessments for shelter and related services. The role ensures smooth coordination with referral sources and program sites, while maintaining high utilization and reporting accuracy.

Primary responsibilities include overseeing the intake process, coordinating with clinicians, and managing on-call coverage and emergency placements.

Qualifications

• Bachelor degree in a related field is required, MSW preferred.

Responsibilities

• Complete pre-screenings and intake assessments for clients in need of shelter or other services.
• Review assessments, Psychiatric evaluations, and other documents received from referral sources.
• Participate in service and discharge planning and conferencing, when appropriate.
• Complete fieldwork and outreach to build network of potential referral sources.
• Report any suspected abuse or neglect to State Central Register.
• Act as liaison between program sites, community based organizations, and agencies that serve runaway and homeless youth.
• Complete monthly and annual statistical reports.
• Maintain DYCD Connect enrollments for all new admissions.
• Work collaboratively with Case Planners and administrative team to ensure quality of service.
• Participate in other program activities including Program Quality Improvement.
• Hires and supervises the Intake Coordinator, including ensuring the intake worker completes 40 hours per annum training requirements, and performance evaluations are completed.
• Provides 24-hour on-call intake coverage via agency cell phone and manages all emergency placements.
• Any other assigned tasks.

Education

Bachelor degree in a related field

MSW preferred

Job description

REPORTS TO

Program Director

SUPERVISES

Intake Coordinator

Responsible for coordinating all intake interviews and assessments and maintaining a utilization rate of 90%.

SPECIFIC RESPONSIBILITIES

• Complete pre-screenings and intake assessments for clients in need of shelter or other services.
• Review assessments, Psychiatric evaluations, and other documents received from referral sources.
• Participate in service and discharge planning and conferencing, when appropriate.
• Complete fieldwork and outreach to build network of potential referral sources.
• Report any suspected abuse or neglect to State Central Register.
• Act as liaison between program sites, community based organizations, and agencies that serve runaway and homeless youth.
• Complete monthly and annual statistical reports.
• Maintain DYCD Connect enrollments for all new admissions.
• Work collaboratively with Case Planners and administrative team to ensure quality of service.
• Participate in other program activities including Program Quality Improvement.
• Hires and supervises the Intake Coordinator, including ensuring the intake worker completes 40 hours per annum training requirements, and performance evaluations are completed.
• Provides 24-hour on-call intake coverage via agency cell phone and manages all emergency placements.
• Any other assigned tasks.

QUALIFICATIONS

Bachelor degree in a related field is required, MSW preferred.

Equal Opportunity Employer
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