Hybrid Income Maintenance Caseworker

Commonwealth of Pennsylvania; Pennsylvania; On-site; USD 48,000 - 58,000; Full time

Job summary

Commonwealth of Pennsylvania, Department of Human Services, is seeking an Income Maintenance Caseworker for the Cambria County Processing Center. You will guide applicants through eligibility steps for programs like Medicaid and SNAP, conduct interviews, and apply regulations to ensure accurate decisions.

The position offers a 37.5-hour work week with 8:30 AM–5:00 PM hours, potential telework, and a starting salary of $53,008 per year.

Qualifications

• Four years of interviewing or data-interpretation experience or a qualifying degree.
• Educational requirements may be met within 3 months of graduation.
• PA residency requirement applies and preference to Cambria County residents may exist.
• Background checks and IRS Pub 1075 compliance are required for employment.

Responsibilities

• Evaluate applications and determine eligibility for programs (financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, Waivers).
• Conduct phone and in-person interviews to gather information.
• Interpret and apply state and federal regulations for accurate case decisions.
• Enter data into automated systems and perform manual calculations.
• Document case decisions with clear and thorough notes.
• Complete work within established timeframes and procedures.

Skills

Interviewing

Data entry

Policy interpretation

Case documentation

Time management

Customer interviews

Education

Bachelor's degree

4 years experience or equivalent

Job description

Commonwealth of Pennsylvania, Department of Human Services, is seeking an Income Maintenance Caseworker for the Cambria County Processing Center. You will guide applicants through eligibility steps for programs like Medicaid and SNAP, conduct interviews, and apply regulations to ensure accurate decisions.

The position offers a 37.5-hour work week with 8:30 AM–5:00 PM hours, potential telework, and a starting salary of $53,008 per year.