Impactful Government Programs Support Specialist

Maximus; Rio Hondo (TX); Presencial; USD 32 000 - 52 000; Tempo integral

Resumo da oferta

Maximus is seeking a Customer Service Representative to support large-scale government programs. You will handle inbound calls, emails, and chats from citizens and program participants, providing timely, accurate information on eligibility, enrollment status, and program guidelines.

You will document interactions, follow privacy and compliance standards, escalate complex issues when needed, and contribute to improving citizen experiences while supporting critical public-sector initiatives in a

Descrição da oferta de emprego

Maximus is seeking a Customer Service Representative to support large-scale government programs. You will handle inbound calls, emails, and chats from citizens and program participants, providing timely, accurate information on eligibility, enrollment status, and program guidelines.

You will document interactions, follow privacy and compliance standards, escalate complex issues when needed, and contribute to improving citizen experiences while supporting critical public-sector initiatives in a