Impactful Eligibility Specialist: SNAP/TANF/ESAP

State of South Carolina; York (SC); On-site; USD 36,000 - 48,000; Full time

Job summary

South Carolina Department of Social Services in York County seeks an ES Eligibility Specialist to help administer SNAP, ESAP and TANF programs, conducting interviews and determining eligibility to provide benefits. The role focuses on accurate documentation, adherence to policies, and protecting client information.

Responsibilities include processing applications, maintaining records, and participating in required trainings.

Qualifications

• High School Diploma and relevant program experience in clerical administration, social work, correctional administration, and general business administration.
• Associate Degree or higher in relevant program experience in clerical administration, social work, correctional administration, and general business administration.

Responsibilities

• Provides services in accordance with federal and state laws and agency policies for SNAP, ESAP, SCCAP, and TANF programs.
• Conducts 7-9 quality interviews per day via phone or face-to-face for SNAP, SCCAP, ESAP, and renewals.
• Processes SNAP, TANF, ESAP, and SCCAP applications and/or recertifications by determining eligibility and authorizing benefits if applicable.
• Maintains case records in the agency system with documentation for auditing and confidentiality; records client activities in SCOSA.
• Identifies and documents overpayments and makes referrals to Benefit Integrity Unit; supports hearings as directed.
• Participates in all required Economic Services trainings and meetings.
• Ensures protection of personal identifying information and safeguarding agency networks and data.
• Performs Red Cross shelter duty or emergency shelter duties as directed.
• Performs other related duties as required.

Education

High School Diploma

Associate Degree or higher

Job description

South Carolina Department of Social Services in York County seeks an ES Eligibility Specialist to help administer SNAP, ESAP and TANF programs, conducting interviews and determining eligibility to provide benefits. The role focuses on accurate documentation, adherence to policies, and protecting client information.

Responsibilities include processing applications, maintaining records, and participating in required trainings.