Eligibility Case Manager for SNAP & TANF

State of South Carolina; Columbia (SC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid vacation/leave

Job summary

The South Carolina Department of Social Services seeks an Eligibility Case Manager to administer SNAP and TANF programs within Economic Services, helping families achieve financial stability. The role involves conducting quality interviews, processing applications and renewals, and managing ABAWD caseloads in a confidential, accurate system.

Responsibilities include maintaining records, generating reports, identifying overpayments, and coordinating with the Benefit Integrity Unit.

Qualifications

• High School Diploma and at least three years of experience in Economic Services Programs.
• Bachelor's Degree or higher may be substituted for the required program experience.

Responsibilities

• Administers SNAP and TANF programs for Economic Services to support financial stability.
• Conducts quality interviews (phone and in person) for SNAP/TANF applications and renewals.
• Processes applications and renewals, certifications, changes, and alerts to determine eligibility and benefits.
• Manages ABAWD caseloads, tracks notices, and determines SNAP eligibility for ABAWD cases.
• Maintains case records in the agency system, prepares reports, and documents work participation activities.
• Identifies and documents overpayments; refers to Benefit Integrity Unit and supports hearings.
• Performs emergency shelter duties as directed and protects PII and agency data.

Skills

SNAP/TANF knowledge

Interviews (phone/in-person)

Case management

Documentation

ABAWD management

Education

Bachelor's degree or higher

Tools

SCOSA system

Reporting tools

Job description

The South Carolina Department of Social Services seeks an Eligibility Case Manager to administer SNAP and TANF programs within Economic Services, helping families achieve financial stability. The role involves conducting quality interviews, processing applications and renewals, and managing ABAWD caseloads in a confidential, accurate system.

Responsibilities include maintaining records, generating reports, identifying overpayments, and coordinating with the Benefit Integrity Unit.