ES Eligibility Specialist / 61014747

State of South Carolina; York (SC); On-site; USD 36,000 - 48,000; Full time

Job summary

South Carolina Department of Social Services in York County seeks an ES Eligibility Specialist to help administer SNAP, ESAP and TANF programs, conducting interviews and determining eligibility to provide benefits. The role focuses on accurate documentation, adherence to policies, and protecting client information.

Responsibilities include processing applications, maintaining records, and participating in required trainings.

Qualifications

• High School Diploma and relevant program experience in clerical administration, social work, correctional administration, and general business administration.
• Associate Degree or higher in relevant program experience in clerical administration, social work, correctional administration, and general business administration.

Responsibilities

• Provides services in accordance with federal and state laws and agency policies for SNAP, ESAP, SCCAP, and TANF programs.
• Conducts 7-9 quality interviews per day via phone or face-to-face for SNAP, SCCAP, ESAP, and renewals.
• Processes SNAP, TANF, ESAP, and SCCAP applications and/or recertifications by determining eligibility and authorizing benefits if applicable.
• Maintains case records in the agency system with documentation for auditing and confidentiality; records client activities in SCOSA.
• Identifies and documents overpayments and makes referrals to Benefit Integrity Unit; supports hearings as directed.
• Participates in all required Economic Services trainings and meetings.
• Ensures protection of personal identifying information and safeguarding agency networks and data.
• Performs Red Cross shelter duty or emergency shelter duties as directed.
• Performs other related duties as required.

Education

High School Diploma

Associate Degree or higher

Job description

Job Responsibilities

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.

Job Duties

• The ES Eligibility Specialist provides services in accordance with federal and state laws and regulations and agency policies and procedures, performing general work duties related to the administration of SNAP (Supplemental Nutrition Assistance Program) includes ESAP (Elderly Simplified Application Project) and SCCAP (South Carolina Combined Application Project), and TANF (Temporary Assistance for Needy Families) programs in the Economic Services Division in the county office to help restore or improve customer financial stability.
• Conducts a minimum of 7-9 quality interviews per day to include both phone and/or face-to-face interviews for SNAP, SCCAP, and ESAP applications and SNAP renewals.
• Processes all SNAP, TANF, ESAP, and SCCAP applications and/or recertification's by determining eligibility and authorizing benefits if applicable.
• Maintains case records and files in agency designated computer system for documentation and auditing purposes as required by agency policy in a confidential, timely and accurate manner. Documents client work participation activities in agency designated system. Enters timely documentation in SCOSA of events/activities that may affect clients continued eligibility for benefits.
• Identifies and documents over payments and makes at least three (3) possible claims referrals to the Benefit Integrity Unit; prepares supporting documents for Fair Hearings and attends hearings as directed.
• Participates in all Economic Services required trainings and supervisory and/or staff meetings as required.
• Ensures personal identifying information (PII) is properly used, accessed, gathered, shared, and disposed. Protects the agency networks and applications by safeguarding systems, equipment, and data.
• Performs Red Cross shelter duty or other emergency shelter duty/services as directed.
• Performs other related duties as required.

Minimum And Additional Requirements

High School Diploma and relevant program experience in clerical administration, social work, correctional administration, and general business administration.

Associate Degree or higher in relevant program experience in clerical administration, social work, correctional administration, and general business administration.

DIVISION:

Economic Services / York County

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

Benefits For State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.