Eligibility Specialist - Help Families Access Benefits

State-of-South-Carolina; South Carolina; On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

15 days annual leave

15 days sick leave

13 paid holidays

Paid Parental Leave

State Retirement Plan

Deferred Compensation

Job summary

The South Carolina Department of Social Services (SC DSS) – Economic Services Division in Sumter County – is seeking an Eligibility Specialist I. You will carry out SNAP, TANF, ESAP, and SCCAP processes and deliver services in accordance with state and federal regulations.

This role requires a High School Diploma with relevant experience; an Associate Degree or higher may substitute. A valid driver's license and state travel are required.

Qualifications

• High School Diploma and relevant program experience in clerical, administration or related fields.
• Associate degree or higher may substitute for required experience.
• Valid driver's license required; travel within the state for training and meetings.

Responsibilities

• Conducts a minimum of 15 quality interviews per day for SNAP, TANF, ESAP and SCCAP applications and renewals.
• Processes SNAP, TANF, ESAP, and SCCAP applications and/or recertifications by determining eligibility and authorizing benefits if applicable.
• Maintains case records and files in the agency system with confidentiality and accuracy.
• Documents client activities in SCOSA and other systems; notes events affecting eligibility.
• Identifies and documents overpayments and makes referrals to the Benefit Integrity Unit; prepares materials for Fair Hearings.
• Participates in required trainings and supervisory or staff meetings.
• Ensures protection of PII and safeguards agency networks, systems, and data.
• Performs Red Cross shelter or other emergency shelter duties as directed.

Education

High School Diploma

Associate Degree or higher

Job description

The South Carolina Department of Social Services (SC DSS) – Economic Services Division in Sumter County – is seeking an Eligibility Specialist I. You will carry out SNAP, TANF, ESAP, and SCCAP processes and deliver services in accordance with state and federal regulations.

This role requires a High School Diploma with relevant experience; an Associate Degree or higher may substitute. A valid driver's license and state travel are required.