Transformational Eligibility Specialist (SNAP/TANF)

State of South Carolina; South Carolina; On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

15 days annual leave

15 days sick leave

13 paid holidays

Paid Parental Leave

State Retirement Plan

Job summary

South Carolina Department of Social Services is seeking an ES Eligibility Specialist to support SNAP, ESAP, SCCAP, and TANF programs in the Economic Services Division. You will conduct interviews, assess eligibility, and process benefits while maintaining confidential case records in the county office.

The role requires a High School Diploma and relevant program experience; an Associate Degree or higher is preferred. Valid driver’s license and field work readiness are expected.

Qualifications

• Minimum high school diploma required.
• Experience with case documentation and recordkeeping.
• Ability to handle sensitive information with confidentiality.

Responsibilities

• Provide services per federal/state laws and agency policies for SNAP, ESAP, SCCAP, and TANF.
• Conduct 7–9 quality interviews daily via phone or in person.
• Process applications and recertifications; determine eligibility and authorize benefits as applicable.
• Maintain case records in the agency system and document client activities promptly.
• Identify and document overpayments; prepare materials for hearings when needed.
• Participate in trainings, meetings, and required supervision; safeguard PII and secure data.
• Perform Red Cross shelter duties or other emergency shelter duties as directed.
• Perform other related duties as required.

Skills

Interviewing

Documentation

PII protection

Customer service

Education

High School Diploma

Associate Degree or higher in relevant field

Job description

South Carolina Department of Social Services is seeking an ES Eligibility Specialist to support SNAP, ESAP, SCCAP, and TANF programs in the Economic Services Division. You will conduct interviews, assess eligibility, and process benefits while maintaining confidential case records in the county office.

The role requires a High School Diploma and relevant program experience; an Associate Degree or higher is preferred. Valid driver’s license and field work readiness are expected.