Impactful Eligibility Specialist II – TANF (Remote)

State of Maine; Bangor (ME); Híbrido; USD 31.000 - 43.000; Jornada completa

Descripción de la vacante

State of Maine's Department of Health and Human Services (DHHS) in Bangor seeks an Eligibility Specialist II to determine initial and ongoing eligibility for public assistance programs, with a strong TANF focus. Partial telework is possible with management approval.

The role requires gathering sensitive information, accurate data entry, and excellent customer service in a fast-paced environment. Visa sponsorship is not available for this position.

Formación

• A four-year combination of education, training, and/or experience in a social services setting.
• Interviews and data gathering to determine eligibility.
• Ability to explain program eligibility and rights to clients.

Responsabilidades

• Interview clients and gather necessary facts and documents.
• Evaluate information against standards and determine eligibility.
• Explain program eligibility and rights to clients and their representatives.
• Enter data into automated systems and maintain accuracy.
• Maintain confidentiality of applicant and recipient information.

Conocimientos

Interviewing

Data gathering

Customer service

Communication

Math skills

Educación

Bachelor's degree in Social Services

Descripción del empleo

State of Maine's Department of Health and Human Services (DHHS) in Bangor seeks an Eligibility Specialist II to determine initial and ongoing eligibility for public assistance programs, with a strong TANF focus. Partial telework is possible with management approval.

The role requires gathering sensitive information, accurate data entry, and excellent customer service in a fast-paced environment. Visa sponsorship is not available for this position.