TANF Eligibility Specialist II - Hybrid Impact

State-of-Maine; Bangor (ME); Hybride; USD 31 000 - 43 000; Plein temps

Avantages offerts par ce poste

13 paid holidays

Vacation leave 3+ weeks

Health insurance coverage

Dental insurance

Retirement plan MainePERS

Gym membership reimbursement

Flexible Spending Accounts

Parental leave

Résumé du poste

The State of Maine is seeking an Eligibility Specialist II in Bangor to determine initial and continued eligibility for public assistance programs, with a strong TANF focus. The role involves interviewing clients, gathering necessary documentation, and ensuring accurate eligibility results in a fast-paced environment.

The position requires a four-year education/experience mix or a relevant bachelor’s degree, excellent interpersonal skills, and the ability to explain program requirements clearly.

Qualifications

• A four-year combination of education, training, and/or progressively responsible experience in social services must be demonstrated.
• Alternatively, a Bachelor's Degree in Social Services, Business Administration, or related field.
• Excellent interviewing and data gathering skills.
• Ability to explain program eligibility requirements and rights to clients.

Responsabilités

• Interview clients and collect necessary facts, data, supporting information, and documentation for eligibility determinations.
• Evaluate information against allowable standards and criteria.
• Explain eligibility rules, regulations and individual rights and responsibilities to clients and their representatives.
• Enter data accurately into an automated system and maintain confidentiality of applicant information.
• Communicate with clients and agencies; handle inquiries and coordinate with other programs.

Connaissances

Interviewing

Data gathering

Interpersonal skills

Conflict resolution

Data entry

Formation

Bachelor's degree in Social Services, Business Administration, or related field

Four-year combination of education, training, and/or progressively responsible experience in social services

Description du poste

The State of Maine is seeking an Eligibility Specialist II in Bangor to determine initial and continued eligibility for public assistance programs, with a strong TANF focus. The role involves interviewing clients, gathering necessary documentation, and ensuring accurate eligibility results in a fast-paced environment.

The position requires a four-year education/experience mix or a relevant bachelor’s degree, excellent interpersonal skills, and the ability to explain program requirements clearly.