TANF Eligibility Specialist II — Remote-Friendly

Department of Health and Human Services; Bangor (ME); Hybrid; USD 31,000 - 43,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plan

Vacation Leave

Paid Holidays

Sick Leave

Parental Leave

Flexible Spending Accounts

Student Loan Forgiveness

Gym Membership Reimbursement

457(b) Deferred Compensation

Job summary

Department of Health and Human Services in Bangor seeks an Eligibility Specialist II to determine initial and continued eligibility for public assistance, with a focus on TANF policy. The role may perform quality control and requires handling sensitive information with discretion.

The position supports the Office for Family Independence TANF Unit, offers partial telework with management approval, and requires a 4-year education/experience mix or a related bachelor's degree.

Qualifications

• Experience interviewing and gathering data to determine eligibility.
• Ability to explain program eligibility requirements clearly.
• Strong attention to accuracy and data confidentiality.

Responsibilities

• Interview clients and assess facts and documentation for eligibility.
• Evaluate information against standards and guidelines.
• Explain rights and responsibilities to clients and representatives.
• Review data for accuracy, request documents, and verify data.
• Enter data into automated systems and maintain confidentiality.

Skills

Interviewing

Data gathering

Customer service

Conflict resolution

Interpersonal skills

Education

Bachelor's degree in Social Services, Business Administration, or related field

Four-year combination of education, training and/or experience in social services

Job description

Department of Health and Human Services in Bangor seeks an Eligibility Specialist II to determine initial and continued eligibility for public assistance, with a focus on TANF policy. The role may perform quality control and requires handling sensitive information with discretion.

The position supports the Office for Family Independence TANF Unit, offers partial telework with management approval, and requires a 4-year education/experience mix or a related bachelor's degree.