Impactful Eligibility Specialist for Public Assistance

Knowledge Services; Bloomington (IN); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Benefits

37.5 hour work week

Training program

Job summary

Knowledge Services in Bloomington, IN, seeks an Eligibility Specialist to assist Indiana residents with public assistance applications for TANF, SNAP, and Medicaid. The role involves data gathering, verification, and entry into the state system, with a Monday–Friday, 8:00 AM–4:30 PM schedule.

The successful candidate will have strong organizational and communication skills, experience in social service settings, and a willingness to learn through an extensive training program.

Qualifications

• Organizational and analytical skills are essential.
• Strong communication abilities are required.
• Experience in social services is preferred.

Responsibilities

• Gather data for public assistance programs with clients
• Verify information meets state policies
• Obtain releases and medical records as needed
• Verify income/assets/documents
• Explain regulations and program requirements
• Use automated system to determine eligibility
• Data entry into state database
• Respond to inquiries by phone or email

Skills

Highly organized

Analytical

Strong written/verbal

Microsoft Office

Basic math

Case management

Self-starter

Customer service

Education

Bachelor's or Associate in Counseling/Social Services

High School Diploma or GED

Tools

Microsoft Office

Job description

Knowledge Services in Bloomington, IN, seeks an Eligibility Specialist to assist Indiana residents with public assistance applications for TANF, SNAP, and Medicaid. The role involves data gathering, verification, and entry into the state system, with a Monday–Friday, 8:00 AM–4:30 PM schedule.

The successful candidate will have strong organizational and communication skills, experience in social service settings, and a willingness to learn through an extensive training program.