Impactful Eligibility Specialist - Social Services (FT)

Knowledge Services; Gary (IN); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Benefits

37.5 hour work week

Job summary

Knowledge Services is hiring an Eligibility Specialist in Crown Point, IN to assist in processing applications for TANF, SNAP, and Medicaid. Responsibilities include data gathering, eligibility verification, and documenting income and assets for state programs.

On-site interviews are part of the process. The role emphasizes strong organizational and communication skills, with a focus on accuracy and customer service in a social services setting.

Qualifications

• Data gathering for assistance programs and client intake.
• Verify information meets state policies and program rules.
• Obtain release forms and medical records when needed.
• Verify income, assets, and other financial documents.

Responsibilities

• Review regulations and program requirements with clients.
• Use state systems to determine eligibility for assistance programs.
• Enter data accurately into the state database.
• Respond to inquiries promptly by phone or email.

Skills

Organizational skills

Analytical thinker

Written and verbal skills

Computer skills

Dependable

Self-starter

Customer service

Communication skills

Education

Bachelor or Associate degree in Counseling or Social Services

High School Diploma or GED

Tools

Microsoft Office

Job description

Knowledge Services is hiring an Eligibility Specialist in Crown Point, IN to assist in processing applications for TANF, SNAP, and Medicaid. Responsibilities include data gathering, eligibility verification, and documenting income and assets for state programs.

On-site interviews are part of the process. The role emphasizes strong organizational and communication skills, with a focus on accuracy and customer service in a social services setting.