Impactful Eligibility Specialist - Public Benefits

Knowledge Services; Lafayette (IN); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Benefits

37.5 hour work week

Job summary

Knowledge Services in Lafayette, IN is seeking an Eligibility Specialist focused on processing applications for TANF, SNAP and Medicaid. You will gather data face-to-face or by phone, verify information, and manage documents, updating state databases.

Training is provided to support successful outcomes in public assistance programs. The role offers an $18.00/hr wage, paid time off, benefits, and a 37.5 hour work week, Monday–Friday, with a strong emphasis on accuracy, customer service, and

Qualifications

• Experience in social service environments preferred.
• Strong written and verbal communication.
• Ability to verify income, assets, and documents.
• Competence with data entry and using state databases.

Responsibilities

• Gather data for all relevant assistance programs face-to-face or via phone.
• Verify information meets state policies.
• Obtain release forms and medical records as needed.
• Verify income, assets, and other documents.
• Review regulations and program requirements with clients.
• Utilize automated system to determine eligibility.
• Data entry into state database.
• Respond to inquiries by phone or email.

Skills

Public assistance programs

Data entry

Verifying information

Customer service

Communication skills

Education

Bachelor or Associate degree in Counseling or Social Services

High School Diploma or GED

Tools

Microsoft Office

Job description

Knowledge Services in Lafayette, IN is seeking an Eligibility Specialist focused on processing applications for TANF, SNAP and Medicaid. You will gather data face-to-face or by phone, verify information, and manage documents, updating state databases.

Training is provided to support successful outcomes in public assistance programs. The role offers an $18.00/hr wage, paid time off, benefits, and a 37.5 hour work week, Monday–Friday, with a strong emphasis on accuracy, customer service, and