Impactful Economic Services Eligibility Specialist

State-of-West-Virgini; West Virginia; On-site; USD 38,000 - 54,000; Full time

Job summary

State of West Virginia is seeking a qualified candidate to process applications and determine eligibility for various economic assistance programs, including SNAP and Medicaid, while managing a caseload and scheduling interviews.

The role involves interviewing clients, collecting financial and personal information, and referring them to services as needed. A valid driver's license may be required and a Bachelor's degree is mandatory.

Qualifications

• Bachelor's degree from a regionally accredited college or university.
• Experience interviewing clients and evaluating data against guidelines may substitute for training.
• Substitution options include extensive prior service or coursework substitutions as described.

Responsibilities

• Schedule telephone and face-to-face interviews.
• Conduct personal interviews with clients about personal, financial, and social information.
• Determine eligibility for services and maintain an up-to-date client caseload.
• Refer clients to supportive services and agencies as needed.
• May obtain repayment for benefits issued erroneously.
• Perform related work as required.

Skills

Interviewing

Customer service

Communication

Case management

Education

Bachelor's degree

Job description

State of West Virginia is seeking a qualified candidate to process applications and determine eligibility for various economic assistance programs, including SNAP and Medicaid, while managing a caseload and scheduling interviews.

The role involves interviewing clients, collecting financial and personal information, and referring them to services as needed. A valid driver's license may be required and a Bachelor's degree is mandatory.