Economic Benefits Specialist Trainee

State-of-West-Virgini; West Virginia; On-site; USD 26,000 - 38,000; Full time

Job summary

State-of-West-Virgini is seeking a training role to learn processing benefit applications and determine eligibility for SNAP, Medicaid, and other economic assistance programs under close supervision.

You will learn to manage a caseload, use department software, conduct client interviews, and analyze financial information. A high school diploma or equivalent is required, with two years of related paid experience preferred. A valid driver's license may be required.

Qualifications

• Two years of full-time or equivalent part-time paid experience providing direct client services or evaluating data against standards.
• Alternatively, two years in customer service, telemarketing, retail, or clerical work.
• Substitution: one year of coursework per 30 credit hours may substitute for the required experience.
• A valid driver's license may be required.

Responsibilities

• Learn to use department software to process a demanding caseload.
• Perform related work as required.
• Learn to conduct client interviews.
• Learn to analyze financial and social information.
• May obtain repayment for economic assistance issued erroneously.

Skills

Interviewing clients

Data analysis

Policy adherence

Education

High school diploma or equivalent

Job description

State-of-West-Virgini is seeking a training role to learn processing benefit applications and determine eligibility for SNAP, Medicaid, and other economic assistance programs under close supervision.

You will learn to manage a caseload, use department software, conduct client interviews, and analyze financial information. A high school diploma or equivalent is required, with two years of related paid experience preferred. A valid driver's license may be required.